Shipping policy
Shipping Policy — Crochet Doodlle
At Crochet Doodlle, every item is handmade to order — not pulled off a shelf. That means your piece is crafted specifically for you after you place your order, which is why we ask for a little patience on delivery timelines. Here's everything you need to know.
Processing & Delivery Time
Please allow 8–10 days from the date of your order for your item to be made, packed, and delivered to your doorstep. This timeline covers the full journey — from the moment our hands pick up the yarn to the moment your package reaches you.
Because each piece is handcrafted (not mass-produced), production time can vary slightly depending on the complexity of your order — for example, a fully personalized, multi-detail character may take a little longer than a simpler design. If your order is likely to take longer than the standard window, we'll reach out and let you know.
Order Tracking
Once your order ships, you'll receive a confirmation email/WhatsApp message with your tracking details, so you can follow your item's journey to you. If you haven't received tracking information within 8 days of ordering, feel free to check in with us at info@crochetdoodlle.in.
Shipping Charges
Shipping charges (if applicable) are calculated and displayed at checkout based on your delivery location. Any applicable free-shipping thresholds or promotions will be reflected at checkout automatically.
Delivery Areas
We currently ship across India. If you're ordering from outside India and would like to check availability, please write to us at info@crochetdoodlle.in before placing your order, and we'll do our best to help.
Address Accuracy
Please double-check your shipping address at checkout — since each item is made specifically for your order, we're unable to reroute or reprint packaging once an order has shipped. If you notice an error in your address, contact us at info@crochetdoodlle.in as soon as possible; we can update it only if your order hasn't yet been dispatched.
Delays
Handmade means human-made — occasionally, factors like order volume during festive/gifting seasons, or courier delays beyond our control, can push delivery slightly past the standard window. If this happens with your order, we'll proactively reach out to keep you updated. We appreciate your patience; it's part of what makes a handmade gift worth the wait.
Lost or Damaged in Transit
If your package arrives damaged, or doesn't arrive at all within a reasonable window past the estimated delivery date, please contact us at info@crochetdoodlle.in within 48 hours of the expected delivery date (or of receiving a damaged package) so we can investigate with the courier and make it right. For full details on how damaged or defective items are handled, see our Returns & Refund Policy.
Questions?
We know waiting for a handmade gift takes a little trust — we're happy to answer any questions about your order status along the way. Reach out anytime at info@crochetdoodlle.in.